Information We Collect

We collect information you provide directly to us, such as when you:

Contact us through our website or phone
Request permit services or consultation
Submit permit applications through our platform
Subscribe to our newsletter or communications
Provide feedback or participate in surveys

Categories of Personal Information: We may collect the following categories of personal information:

Contact information (name, email, phone number, address)
Property information for permit applications
Business information (contractor license, business name)
Financial information for payment processing
Technical information (IP address, browser type)

How We Use Your Information

We use the information we collect to:

Provide and improve our permit services
Process permit applications and communicate with relevant authorities
Respond to your inquiries and provide customer support
Send you updates about your permit applications
Comply with legal obligations and industry regulations
Improve our website and services
Process payments and prevent fraud

Information Sharing

We may share your information with:

Government agencies and local jurisdictions as required for permit processing
Third-party service providers who assist us in our operations
Legal authorities when required by law or to protect our rights
Payment processors for transaction processing

We do not sell your personal information. We do not trade or otherwise transfer your personal information to third parties for marketing purposes.

California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the following rights under the CCPA:

Right to Know

You have the right to know what personal information we collect, use, disclose, and sell about you.

Right to Delete

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.

Right to Opt-Out

You have the right to opt-out of the sale of your personal information. We do not sell personal information.

Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, please contact us using the information provided below. We will verify your identity before processing your request.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

Access and review your personal information
Request corrections to inaccurate information
Request deletion of your personal information
Opt-out of marketing communications
Restrict or object to certain processing of your information
Receive a copy of your personal information in a portable format

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Permit-related information may be retained for longer periods as required by law or regulation.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. If you are a California resident, we will provide you with notice of material changes as required by the CCPA.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights under the CCPA, please contact us:

Email: practicalpermits@gmail.com

Address: Long Beach, California

For CCPA Requests: Please include "CCPA Request" in your email subject line and provide sufficient information to verify your identity.

Last Updated: January 7, 2025